“Why Brisbane Families Choose Water Pet Cremation”
Water pet cremation in Brisbane offers a gentle, peaceful and environmentally friendly alternative to traditional fire cremation. At Paws To Heaven, we provide compassionate pet aftercare for families across Brisbane, offering water pet cremation Brisbane families trust for gentle, respectful and environmentally friendly pet aftercare, so you can honour and remember your beloved companion with care.
We use a combination of gentle water flow, warmth and natural alkalis in our clean and peaceful facility to accelerate the natural processes that would occur after a burial. The remaining ashes are the same as what would be achieved from a traditional fire cremation; however, there is around 20% more ashes (as we are not burning anything), no pollution is produced and up to 95% less energy is used. Whether it is fire cremation or water cremation, the ashes you receive back are bones.
The Water Pet Cremation process has been utilised for decades (for both pets and humans) overseas. Water Cremation is now established in every state of Australia and in New Zealand and continues to grow in popularity due to its peaceful and natural process together with its pollution-free and environmentally friendly operation.
Our Water Cremation services enable you to remember the final stage of your precious pet’s life lovingly and gently. We welcome you to contact our caring staff to discuss the various options, or we can also send you information if you’re not quite ready to make decisions.
We will communicate with you to let you know when we have your loved one in our care. Prior to conducting the Water Cremation, we will contact you to discuss your wishes regarding urn choices, paw prints, a lock of fur and other memorial options. Arrangements can be made for your pet’s ashes to come home or be returned to your veterinary clinic.
Our process is gentle and respectful to farewell your pet with love and care
We are a family owned, local business supporting other Australian companies
Water cremation produces zero harmful emissions and uses very little energy
Returned ashes are 100% free of disease and pollutants
Our machines are purpose-built in Australia for pet water cremations
Service Options and Pricing – Water Pet Cremation Brisbane
We offer you peace of mind by collecting your pet from your home or vet practice.
We offer a personal and dignified service for your loved one before returning your pet’s ashes back home to you or your vet practice.
We will be there to provide support every step of the way.
🔹 Service Areas – Water Pet Cremation Brisbane
We provide water pet cremation across Brisbane and surrounding areas, including North Brisbane, Moreton Bay, Logan, Ipswich and Redlands. Our caring team offers respectful collection and gentle water pet cremation for families throughout the greater Brisbane region.
If you’re unsure whether we service your suburb, please contact us and we’ll happily confirm availability.
How the Water Pet Cremation Process Works in Brisbane
There are just a few simple steps to get the water pet cremation process in Brisbane started:
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Select the water pet cremation package that best suits your needs from the options below.
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Answer the questions about whether your pet was collected during business hours and your pet’s weight.
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Choose an urn or memorial box. Your selection will display in the main image area and the total price for your chosen package will be shown.
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Complete the remaining details and click Select to proceed with your booking.
Ashes Return Timeframes – Water Pet Cremation Brisbane
Please allow 10–14 working days turnaround time from when we receive your loved one into our care. Ashes are delivered on Saturdays only. Special delivery requests may be available for an additional fee of $75.
You are also welcome to collect your loved one from our office at Unit 11/4 Pinacle Street, Brendale.
Please note that personalised pet memorial keepsakes involve a longer turnaround time. We will care for your loved one until full and final delivery is arranged. All pricing includes one delivery. Additional deliveries incur a $75 fee. Our caring team can guide you through delivery options and timeframes.
Viewing Room – Say Goodbye to Your Beloved Pet
Paws To Heaven understands that not all family members are always present when a beloved pet passes away. We offer a private Viewing Room in Brisbane where you and your family (including other pets) can spend quiet time together before the scheduled cremation.
Viewings during business hours (Monday to Friday, excluding public holidays) are available for $75 for up to one hour. Bookings are required in advance.
Euthanasia Room – Peaceful Farewell in Brisbane
For families who prefer not to say goodbye at home, Paws To Heaven offers a calm and peaceful euthanasia room in Brisbane. We can arrange for one of our trusted veterinary partners to attend (vet fees apply separately).
The room is available during business hours (Monday to Friday, excluding public holidays) for $75 for up to one hour. Advance booking is required.
Saying farewell to your beloved pet should not be a financial burden.
We offer Afterpay, Zip and VetPay as alternative payment options.
Partnering with the Veterinary Industry to encourage responsible pet ownership both ethically and financially. VetPay is specifically designed to help you pay for veterinary expenses without the worry of high upfront costs.
To learn more or apply visit vetpay.com.au
Our Water Cremation services enable you to remember the final stage of your precious pet’s life lovingly and gently
Thank you so much for everything Paws to Heaven Team ❤️-Saying goodbye to Charlie was absolutely heartbreaking and I felt like my head was all over the place trying to work everything out logistically... beforehand.Sharon was a huge help and always was so caring and understanding over the phone. We had to request to reschedule a few times and the team was so accomodating each time.I also want to add a special mention to Sarah. Sarah picked up our boy and you can tell that she truly cares. Sarah was an angel and we’ll never forget how comfortable she made us feel. She was a light for us on a really hard day 💕For extra context, our vet (from a different company) that we had booked in for Charlie’s appointment was running late due to traffic which is completely understandable but it felt like a really heavy weight and the seconds felt like hours given the purpose of the appointment. My heart was racing and I felt so nervous. The vet arrived at a similar time to Sarah. At the time when Charlie should have been ready for Sarah, the vet had only just begun setting up, and rather than having Sarah just wait in the car because we didn’t know how long we would be, we were more than happy to invite her in to have the support of another person. Sarah’s personality was just perfect for what we needed - a hand to hold, a shoulder to cry on, but also knew when to add a moment of relief about the things we loved about Charlie.We also had the opportunity to bring Charlie to the car which was really important for my partner and I.Sarah being able to be with us during Charlie’s appointment isn’t part of their usual process but it just so happened to perfect for us and gave us more reassurance as to the care behind the scenes.If you’re tossing up options and looking for a company that cares behind the scenes, I highly recommend Paws to Heaven. Even though they run a business, you can tell that they want to make it the best possible experience for you and that your pets will be loved every step of the way.We also asked if Sarah could drop our boy off to us because we felt really comfortable with her. Today is the day Sarah dropped our Charlie boy back home. We’ve got a beautiful urn, a paw casting, paw prints and nose prints and we’re so happy with everything.Water cremation aligned more with what I felt comfortable with and I feel so relieved that I could choose this option, AND that the staff were also lovely to deal with.Thank you so much again for everything you’ve done Sarah and Sharon. You’re all amazing 💙💕Seleneread more
Selene Bruynzeels
05:50 14 Feb 26
Sharon and the team were amazing to deal with and help me through this tough time. I could collect my baby at a time that suited me, which really helped and I wasn’t pushed for anything I didn’t need. I’m so glad I... chose Paws to Heaven over other services, I would definitely recommend to anyone going through this and needing this service.read more
Andrea Love
06:53 12 Feb 26
We recently had to say goodbye to our beloved dog, who spent 13 beautiful years with our family. During this difficult time, Sharon & the team truly went above and beyond for us. From the first phone call, they showed... genuine compassion and understanding, making the whole process as gentle as possible.The staff were incredibly respectful and handled everything with care and dignity. They listened to our wishes and answered all our questions patiently, which brought us great comfort. Our dog meant the world to us, and it was reassuring to know Dixie was in such caring hands at the end.Thank you for supporting our family with such kindness and professionalism. We are grateful that our pet’s final journey was treated with the honour and the respect Dixie deserved. We would highly recommend your services to anyone facing the loss of a cherished pet.read more
patrick heagney
05:49 06 Feb 26
Couldn't possibly rate Paws To Heaven any higher. The entire process was so simple and empathetic. They let us know when she was picked up for peace of mind and called with regular updates. All big important information... was emailed so it wasnt lost im translation. The entire process was less than 2 weeks but I am not sure if this was just because they were not as busy. Every phone call their demeanor was full of care. Not one single issue or uncomfortable feeling. We arranged to pick her up as we live nearby and they had everything on display and gave you time and respect instead of just picking up a box/urn. If we ever needed this service again this is who we would choose 1000x over. Thank you 🩷read more
Ella Hoffman
01:48 06 Feb 26
Robyn Farrell
11:10 30 Jan 26
We recently lost our senior dog and we chose Paws To Heaven. We highly recommend their service, everything was perfect and done with great care and respect.
so_lisa
08:03 17 Jan 26
So thankful for the Paws to Heaven Team and Dr. Sarah for helping our beautiful Arya to pass so peacefully at home surrounded by love.
Sarrah Dawson
06:39 16 Jan 26
Paws to Heaven, Sharon and her team, are the most caring and compassionate individuals to care for your fur babies as they transition into the next life. In 12 months, we unfortunately had two of our beloved chow chows... pass and Sharon was amazing during every step of the process. From making sure the frames matched exactly, checking in with me during the days when she had my beloved animals and just making sure we were 100% taken care of and had everything we needed and wanted to remember our little loves.For now, thank you, and although I don’t want to think about it now, I know we will see you again because I would trust no one else with my babies.Much appreciation.Scott and Lilyread more
Lily
01:02 16 Jan 26
100% Recommend Sharon & the Team, who took such special care of my old boy after he crossed the Rainbow Bridge in the comfort of his home surrounded by his Family ❤️ So attentive to us all including my 3... young children! I can't thank them enough for the extra keepsakes provided before his Water Cremation and for looking after my first baby 🥰read more
Chelsea Leann
00:16 07 Jan 26
Margaret Carr
05:50 04 Jan 26
Loosing our little Angel one week before Christmas was such a hard time for our family. We were extremely happy with the service provided by Sharon and the team during this hard time. Thank you for your empathy and for... taking such good care of our girl.read more
Rebecca Stringer
09:24 03 Jan 26
In the last 3 months we had to say goodbye to our beautiful fur babies Buddy and Missy.We decided on Paws to Heaven after the kindness and understanding I had with Sharon when I first called them.We decided on them... being farewelled at home with a in home euthanasia in there own surroundings .I would also like to thank the vets for their compassion and understanding.Thank you for taking care of our Buddy and Missy and bringing them home.Highly recommend Paws to Heaven.Maree and Rickread more
Maree Page
05:14 03 Jan 26
We had to say goodbye to our beautiful dog Charlie on Christmas Eve. Despite short notice and the approaching Christmas break, Paws to Heaven took him into their care that day and called us to let us know that he was... with them and that they'd take good care of him.We are so grateful to everyone there. We have a beautiful memorial box for him, a certificate with a photo of him on his last trip to the beach, as well as his paw prints, nose print and some of his beautiful blonde fur.We can't thank you enough for your empathy and care.read more
A Templeton
23:44 02 Jan 26
We recently said goodbye to our beautiful boy, Dougal, and it’s almost impossible to put into words the comfort Sharon brought to us during that awful time. We considered the options available and decided that water... cremation felt more peaceful somehow. The moment Sharon rang and told me she had Dougal in her care I knew we had made the right decision. She kept us informed every step of the way and, more importantly, she treated Dougal with the utmost respect. We’re so grateful to Sharon and her team for helping us through this difficult time.read more
Jaye Mallet
04:39 21 Dec 25
Sharon and her team work miracles with their empathy, kindness, and beautiful service. They have the most peaceful room available for grieving pet parents to say their goodbyes and have a quiet moment before bringing... home beloved pets. I cannot give enough praise, thank you so much for being a part of my beautiful girls memorial. I hope to not need this services for many years, but they will be my first call in the future.read more
Brett
04:39 18 Dec 25
Last week I had to say goodbye to my boy Gunner after a very short illness. Thankyou Sharon from Paws to Heaven making this process as lovely as it could be. Sharon kept in contact with me during the process and to let... me know when my boy was picked up and when he was ready to come home.Such a lovely keepsake with all the little extras, hair, nose and paw prints and the beautiful certificate. The tears still flow and will for a long time, but I have my boy home now xxUsing Paws to Heaven is the most personal and amazing way to say goodbye to your fur baby and would highly recommendread more
Cathy Davidson
00:02 03 Dec 25
I highly recommend Paws to Heaven. From the kind communication with Sharon to organise our farewell to the in-home euthanisa with our beautiful Sheeva. It was heart breaking but with the compassion, calmness and care... from the vet, Dr. Sarah, we were so thankful. The moment she walked in she greeted us and Sheeva with such empathy and gentleness. And Sarah the lady who picked Sheeva up was just as compassionate and calm and handled Sheeva with the love she deserved. Receiving Sheeva come home was everything to us, the photo frame kit with all the prints and fur meant so much to our family. We will definitely use them again, for when the time comes for Sheeva's mum, Mullan. We greatly thank you all from our family home.read more
Jennifer Zamora (Lotus)
21:51 20 Nov 25
I can’t thank Sharon enough for how kind and compassionate she was when we had to say goodbye to our little girl Daisy. Everything was handled with such care and dignity. The service that Paws to Heaven offer is... exceptional. They made such a difficult time a little easier. I can’t recommend them more highly.read more
Evette Kelly
23:30 17 Nov 25
So glad we found Paws to Heaven for our Stevie girl. We used a traditional cremation company for another pup 5 years ago, but water cremation with Paws to Heaven just seems so much more peaceful. ☺️ Sharon... and Sarah were absolute angels, and we had our Stevie home with us by the end of the week. Her little nose print was a very special and unexpected touch. I can’t recommend water cremation enough!! It’s a fascinating and beautiful, gentle process - just like a relaxing warm bath for our fur babies! And the price is similar to traditional cremation! 1000% happy with Paws to Heaven. Thank you endlessly to the entire team ❤️🩹❤️🩹❤️🩹read more
Bree Jordan
14:37 16 Nov 25
From the moment we reached out to Paw to Heaven about our beloved Cody, the care and compassion they showed were beyond words. They treated Cody with such dignity and respect from the very beginning, and they handled... every step with genuine empathy and professionalism.They kept us informed throughout the process, showing incredible sensitivity and understanding during one of the hardest times of our lives. The way they handled Cody’s journey — from collection to the time he came home to us — was done with such grace, gentleness, and care. When we received his ashes, everything was beautifully prepared and thoughtfully presented, bringing us both comfort and peace.We will always be grateful for the kindness and compassion the Paw to Heaven team showed our family and our sweet boy, Cody. They made an incredibly difficult experience a little more bearable, and we truly can’t thank them enough.read more
Michael Robbins
09:37 01 Nov 25
Saying goodbye to my girl was the hardest day. She was my soul dog, my best friend and the heart of our home.Kaya absolutely loved the water and spent a lot of her life on the beach and by the creek. When the time... came to say goodbye, we wanted to honour her in a way that reflected who she was and choosing a water cremation was the perfect tribute.From the very first phone call, Sharon and the team treated both Kaya and our family with such warmth and compassion. Every detail from how they handled her to how she was returned was done with so much love.Knowing that Kaya’s final journey was through something as peaceful and pure as water brought us a sense of comfort, and we are so grateful to Paws to Heaven for helping us say goodbye in such a beautiful, meaningful way. Thank you for taking such good care of our sweet girl and for helping us honour her life in a way that felt so true to her spirit 🤍read more
Natasha Jenkins
12:36 28 Oct 25
Loss is something we all experience in our lifetime, thankfully, for me personally it's not something I have experienced a lot in my life. However, I recently lost my first baby - Jasper. He was my everything and had... been by my side for 13 years (watching myself and my family grow up).Sharon and the Paws to Heaven team, I couldn't have asked for anything better. From the initial phone call with Sharon, to dropping and picking Jasper up, I couldn't have asked for a better experience.Sharon's kindness and constant check-ins and reassurance about the whole process brought me so my ease and comfort during this difficult time.Truly, I would recommend Paws to Heaven to anybody, again Thankyou for everything you have done for us during this difficult time.read more
Hannah Little
10:30 24 Sep 25
I just had to say goodbye to my sweet boy Hades 2 weeks ago and Paws To Heaven were incredible! Sharon was lovely to talk to and very compassionate. The ladies I spoke to in their facility were so empathetic and... supportive, letting us say goodbye privately and were so generous with the extras of our sweet boy. Would 1000000% recommend and go back to themread more
Lily-Rose Fyfe
03:31 22 Sep 25
Two years ago, August 2023, I lost my beautiful Penny dog. It has taken me this long to be able to write this review.Sharon, thank you so much for your kindness and your excellent customer service.From picking up... Penny from another animal funeral home, explaining the process of water cremation, step by step and answering my many questions, to my wishes on how I wanted her ashes back and what I got back. You were kind enough to remove my beautiful dog Jess’s ashes (from her death in June 2022) from the urn she was in to a beautiful memorial box with her memorial certificate. That made the world of difference to me. Their boxes and certificates are such a lovely keepsake.Thank you so much, once again, for your kindness and taking care of our girls.read more
Sue
08:14 19 Sep 25
From the initial call before we made the tough decision to farewell our dog Cherri, Sharon and Sarah were compassionate and answered all our questionsTheir service is top notch and had collected our beautiful Cherri... within a few hours after leaving the vet and also providing a call to say they had collected her.The special touches they provide with the certificate, paw and nose print and the elegant timber box is greatly appreciated.Thank you for looking after Cherri and returning her home safely.read more
Natasha Iffland
08:43 08 Sep 25
A huge thank you to the team at Paws to Heaven for the love, care and respect you showed our beautiful boy Chico. You kept us updated every step of the way and even offered to read my Daughters letter to him which meant... so much to me and her.Knowing Chico was in such gentle and respectful hands made this goodbye just a little easier, and we will always be grateful for the care you gave him. 10/10 recommend 🙂read more
samantha Harnell
09:35 07 Sep 25
Absolutely excellent service. They answered our message at 10 pm at night when our cat died. Sharon and Sarah were amazing representatives of paws to heaven and as human beings. She was respectful, caring and seemed... genuine. Our little cat got the best care at the end of her life. I would highly recommend. Thank you so much paws to heaven.read more
Daz B
00:03 06 Sep 25
Thank you Sharon. For your kindness and compassion in the midst of my devastation at the loss of my beautiful boy, Harry. He was a special soul and I miss him terribly. Your empathy and care at that time did not go... unnoticed and it was much appreciated. Thank you for everything. Kathyread more
Katherine Cox
03:36 01 Sep 25
We would like to give our heartfelt gratitude to Sharon and Sarah with our recent loss of our dear nearly 20 year old tortoiseshell cat, Ellie. She is so sadly missed. At the time the whole family was extremely upset... and Sharon was so wonderful and gentle and comforted us with looking after our girl. Sarah brought her back to us with such dignity and care. We are forever grateful. The Burton family.read more
Marie-Rose Burton
09:24 27 Aug 25
Our family couldn’t recommend Paws to Heaven more highly. Sharon and her team were absolutely wonderful. They were so caring and compassionate at such a terrible time after we lost our little boy so suddenly recently. I... was beside myself when we arrived carrying our baby, and thinking of leaving him with someone was unbearable, until we met Sharon. She was so kind and so caring and made us feel so comfortable leaving him, and he was brought home to us in a beautiful little memorial box with a lock of his hair and nose/paw prints which our children loved so much.. Thank you so much Sharon, you felt like an angel to our family at this time ❤️read more
Gemma Morris
22:39 22 Aug 25
Thanks Sharon, Sarah and crew for your kindness and compassion looking after our boy Moose. It was the hardest goodbye I've ever had to do. He was our everything and we miss him so much. Everything you did from picking... him up from our vet to the final delivery of his paw casting was exceptional. Absolutely love the pendant with his ashes in it I will always have it with me to bring him everywhere. Everyone I met through your company was so lovely especially when I was in a terrible state. Amazing company, amazing people. Thanks for everything.(Darren and Kylie)read more
Kylie Kelly
01:42 16 Aug 25
Amazing, lost for words 10/10. I will continue to refer anyone I know, or meet who has a pet, to use paws to heaven for water pet cremation.From the first point of contact on the phone, Sharon was amazing, her gentle... caring nature even though I was upset, my 16 yr 7months Tortie/Burnese was still alive at this time, laying on the bed with me, even though I had a vet booked she sadly passed 2hrs before vet came, on my lap her favourite place.🐾😻🌈Sarah, amazing, your communication was second to none and I really appreciate the care and time you took with me letting me say my final good byes to my baby girl River, you will always have a huge place in my heart ❤️Follow up was great, even spoke with a lovely lady her first day and she got Sarah to ring me so promptly, Georgia, for bringing her home safely to her daddy.The Scatter Tube Package I selected, everything done to perfection, exactly as asked, I will be using the nose and paw print for my Tattoo and will be sure to show you down the track.Thanks to everyone at paws to heaven, from the bottom of my heart, even those behind the scenes.Aaron.read more
Aza B
09:31 20 Jul 25
Sharon and the Paws to heaven team were amazing,compassionate people they looked after my 2 dogs Sharon always checked in to see how I was through the whole process and there was no pressure or rush to make any... decisions beautiful urns and the certificate with paw print,fur and photo makes my heart melt everytime I look at them.read more
Kirstie Griffiths
06:55 19 Jul 25
We cannot thank Paws to Heaven enough for the care, compassion, and dignity they gave our sweet boy Rory—and to us—during such a heartbreaking time.From the first phone call with Sharon, we were met with genuine... kindness and understanding. Dr Jenny, who came to our home, handled Rory’s final moments with such grace and gentleness—it was clear she truly cared. Georgia treated him with love and respect, gave me a warm hug, and drove him away with such care. And Marty brought him home to us with the same compassion and thoughtfulness.Every interaction we had was filled with warmth and empathy and made us feel truly cared for. They treated Rory not just as a pet, but as the deeply loved member of our family that he was. A few personal requests were made along the way, and everything was accommodated without hesitation. They even included a nose print—completely unexpected, and so special. I now have it framed, and I get to boop his little nose every time I walk by. It means more than I can say.Knowing he was cared for with such thoughtfulness brought us comfort in a time of deep grief.We will never forget what they did for us. Highly, highly recommended to anyone facing the hardest goodbye 💛read more
Sarah H
10:23 21 Jun 25
Wonderful service could not be happier with this company for the water cremation of our little Tom dog. Sharon is a lovely compassionate person. Thanks again.
Sandra Dundas
09:40 16 Jun 25
The team at Paws To Heaven helped me with my cat Tigger.Tigger was 18 years old and we have really seen some stuff together. His passing was extremely traumatic for me, very much more than I could possibly have... expected.The ladies were extremely empathetic and worked with me to plan everything.We opted for an in-home euthanising so his final moments were spent in comfort and familiar surrounds.The water cremation service fit well as Tigger liked to have a shower at least twice a day.The urn, certificate, and paw/nose prints are amazing.I cannot recommend the team at Paws To Heaven enough.Again it was a highly emotional moment in time for me, and the team helped make it so much less painful.read more
SASCAT
23:22 15 Jun 25
Sharon and the team at Paws to Heaven were absolutely wonderful when our lifelong fur baby passed away. Such respect and empathy from everyone made the whole process very manageable. It is such a delight to have... wonderful people like them in the world. Thank you from the bottom of my heart ❤️ 💙 💜read more
Clare Boenke
03:13 07 Jun 25
So lovely and understanding. I love my paw resin. I highly recommend using paws to heaven
Alicia J
02:08 05 Jun 25
Our family is forever grateful to the staff at Paws to Heaven who guided us in such a respectful and loving way through the days leading up to the passing of our adored boy Max and then afterwards allowing us to grieve... whilst they looked after him in death. Sharon was so kind and made the whole experience easier to deal with. Our family was so pleased that we could give our beach loving boy a water cremation. We thank you all from the bottom of our heartsread more
Belinda Lintenbrink
01:44 26 May 25
Thank you to Sharon and her team when we lost our cat and our guinea pig. They made things so much easier during such a devastating time. Very caring, respectful and thoughtful services that put in attention to detail.
Diandra Colquhoun
09:18 17 May 25
Sara, Dr Jenny & Sharon, words cannot express my heartfelt gratitude. Saying goodbye to my beautiful girl Lola, was the hardest decision. Thank you aLadies🩷, for the warm in your voices, compassion, empathy and... professionalism. My beautiful girl has crossed over to the Rainbow bridge because last Sat morning, as I driving out, I looked up & there was a rainbow. Without Paws to Heaven, I'm not sure how I would have coped. Thank you🐶💖read more
Sonya Haereroa
05:43 15 Apr 25
Amazing service made even better by amazing people. A genuinely caring service from the first phone call. Collection of our beloved Jordy was everything it needed to be at a tough time, and his return was nothing but... sincere kindness. My deepest thanks to all involved in taking care of our little boy.read more
Kyle Hayter
04:30 12 Apr 25
I could not recommend these guys enough. The absolute love and care they put into your fur baby is incredible. They made the process of losing our beloved dog so much easier. Thank you for all that you do and for taking... care of our precious zeusy boy.read more
Bush To Sea
12:13 03 Apr 25
We lost our little girl 2 weeks ago and we will be forever grateful for the kindness and compassion shown by Sharon, Marty and their team. They were incredibly kind, compassionate and supportive. Thank you for taking... such good care of our little girl Frankie.read more
deanne walker
10:22 23 Mar 25
Paws to Heaven have taken care of all of our elderly pets when they pass. The amazing compassion, care and service they provide makes a difficult time that little bit easier. Their beautiful selection of urns makes for... a fitting reminder of our much loved babes.Thank you Sharon for all your care ❤️read more
Sarah Harvey
02:53 15 Mar 25
I contacted Paws to Heaven when my bearded dragon passed away earlier this year and everyone I dealt with was so understanding and caring. Made me feel very comfortable leaving my little buddy in their care and they... returned his ashes with love. Thank you to Sharon, Sarah and Simon for everything 🙏💕read more
Bek
07:15 10 Mar 25
I am absolutely blown away by the service I have received at one of the hardest times! I was able to text when I couldn’t talk and getting my baby back home today was so beautiful! I will be forever grateful for you all... !Thank you so much !!read more
Bek Collins
07:51 01 Mar 25
Thank you Sharon. My little Guinea was returned to me this morning. Such a wonderful letting go process this was. They treated her with such respect and I thank you. Little bit of fur and those tiny little foot pad... imprints on the card are so precious.read more
Sandra Van Kempen
23:18 21 Feb 25
I cannot thank Sharon and her team enough for the kindness and compassion they showed during the difficult time of saying goodbye to our dog Alfie. From the moment we contacted them, they were incredibly understanding... and patient, explaining the process thoroughly and gave us time needed to process. They handled everything with the utmost care and respect, making a challenging experience a little easier to bear. Sharon's gentle approach and professionalism provided much-needed comfort, especially when I was a crying mess everytime we spoke. I highly recommend their services to anyone looking for a peaceful farewell for their fur baby. Thank you again for everything.read more
Tiffany Swinton
08:33 18 Feb 25
After loosing my beloved Monte, as heart broken as I was , Paws to Heaven were absolutely the most beautiful kindest and compassionate people I could ask for.Sharon was so caring informed me every step of the way with... the water cremation of my boy, I can now see why I choose them, helping me through this process and helping me understand that Monte is gone but never forgotten,Thank you kindlyRobert ❤️read more
Robert Roach
07:49 18 Feb 25
Sharon and her team were exactly who we needed in a really sad and awful time. Sharon was incredibly supportive, kind and empathic. She handled our baby with care and respect, and was very communicative over the coming... days and week. Sarah, brought our baby home and was so kind and caring during the process. We just couldn’t have engaged a more perfect company for the care of our boy.read more
Ashleigh Tricarico
02:59 17 Feb 25
We can’t recommended paws to heaven enough. Sharon was the most caring, kind, empathetic, and understanding person - she made all arrangements in relation to our beautiful bird’s cremation so special. The loss of a pet... is very very difficult, but Sharon made sure the process was as straightforward and kind as possible. They did such a beautiful job with his certificate, the whole process brought so much comfort. Thank you so so so much Sharon ❤️read more
Aishia Xavier
13:09 09 Feb 25
Highly recommend Sharon and her team! Always goes above and beyond. Wouldn’t trust my babies with anyone else!
Lex Meadows
01:36 01 Feb 25
Sharon & her team ensured our dog’s passing was both peaceful and caring. Having him in his own bed in our home surrounded by his family was comforting to us all. His remains & beautiful memorial certificate were... returned promptly & we were very appreciative of the caring shown to our family during the entire process.read more
holly keen
19:24 21 Jan 25
I would highly recommend ‘Paws to Heaven’ to anyone that’s having to go through the heartbreaking time of losing a pet.Our little girl Bella was put to sleep stress free in her favourite chair by Dr Sarah who is so... lovely and caring.After first waking Sharon up at 2am the first day she stayed in contact with us during the whole process until Bella was returned to us in a beautiful urn with a lovely certificate only 5 days later by Simon.We were dreading this day and knew it was coming soon but Sharon and her team made the whole experience so much more bearable for us.Thank you so much.read more
Tania Thompson
04:56 18 Jan 25
We got our 13 year old boy back this morning and just wanted to give our heartfelt thanks to the whole team at Paws to Heaven! What a difficult and emotional time but Sharon was so lovely and patient - we offered to pay... upfront but she didn’t want any money until after it was all done and in own time as she wanted us to focus on spending every last moment with Jasper - he loved the beach and splashing around so the water cremation sounded perfect and we felt so comfortable after speaking with Sharon and highly recommend Paws to Heaven!read more
jason26485
02:03 18 Jan 25
Sharon and her team top class ,from initial phone call to the end .Can't thank them enough absolutely amazing team.
Emmett Power
23:23 09 Jan 25
I can't recommend paws to heaven enough. Whilst being very professional,they have a beautiful and caring nature. The whole team that I dealt with through out this upsetting process, where just so kind and caring. They... didn't rush or pressure us into anything. They kept us up to date every few days and returned our boy in the utter most respect.read more
K Holmes
23:38 29 Dec 24
The first time I spoke to Sharon I burst into tears about 10 seconds into the phone call. I am 26 years old, had just lost my girl of 18 years in a pretty traumatic way and had no idea what I was doing. Sharon was... incredibly kind, patient and reassuring. She communicated with me every step of the way and I felt very at ease leaving her in charge of my girl. I can’t imagine this process ever being “easy”, but there’s absolutely a peace that comes with knowing you and your pet will be treated with respect by such compassionate people.read more
Lily Dicken
02:05 28 Dec 24
I chose Paws to Heaven because they were one of the few who organised everything. From calling them to arrange the vet visit at home (vet Audrey was amazing. So compassionate and just lovely and caring), to the pick up,... care of and drop off. My beautiful girl had cancer, and she was returned home today. Throughout the process, Sharon kept me updated every day. The choice of urns is also excellent, and I'm glad I was able to get one that reminded me so much of my furbaby.read more
Jadie Cakes
02:22 14 Dec 24
Got in touch with Sharon and her team when our 12 year old kelpie decided it was time to go to sleep.They were amazing to deal with during such a terrible time and looked after Kirra so well.Would highly recommend.
Carley Patrick
04:15 11 Dec 24
Sharon and her team were the most gentle, kind and compassionate during the hard goodbye to our girl Ralph. We were able to give Ralph the best possible send off and if I could leave 10 stars I would. We want to thank... Sharon, Dr Sarah and Sarah for being so understanding and lovely. From Hannah, Kayla and Pickles 🐾read more
Hannah
00:25 10 Dec 24
We had to make the sudden and painful decision to say goodbye to our little girl. Sharon answered my call first ring and came to our house to collect our little one with only a few hours of notice. The van that she was... collected in was decked out with a bed and everything in the back so that she wasn’t just thrown on someone’s back seat. We had the ashes back in a beautiful frame within one week with multiple lots of fur and paw/ nose prints as well as a gorgeous certificate to go along with it. It was of course a very difficult time but Sharon and her team were able to take some of the stress away. She was extremely compassionate and communicated throughout the entire process. I knew from the moment that I met her that our girl was in safe hands. I cannot recommend Sharon and her team enough.read more
Tahlia Deen
07:28 30 Nov 24
We lost our beautiful cat Daphne to cancer when she was only one a half, and I’m so glad we found Paws to Heaven to help us honour her memory. Sharon was amazing — she was so kind and compassionate and I knew... immediately that we’d made the right choice. She called to let us know when she’d collected Daphne from our vet, explained everything really clearly and kept us updated over the next few days until Simon hand-delivered Daphne home to us. The urn and certificate are so beautiful, and Sharon’s care and communication helped us navigate an incredibly heartbreaking time a little more easily. Thank you, Sharon, Simon and the Paws to Heaven team! 💖read more
Carody Culver
11:05 25 Nov 24
Sharon was absolutely wonderful throughout our entire experience. She called us to let us know when she had collected Archer from the vet, gave us a few days to work out what path we were taking and then ensured that we... knew what was happening each step of the way. Marty delivered our boy back home to us. Thank you Sharon and Marty, you are both amazing people and we cannot thank you both enough for helping us.read more
Jenniffer Ross
08:53 16 Nov 24
I cannot recommend Sharon and her team enough. After seeing on our 16yo Pip’s face and accepting it was time, we chose Paws to Heaven to prepare and care for Pip’s travel across the Rainbow Bridge. Sooo much respect,... compassion and consideration was given to us through the booking in process, collection of Pip from home with so much grace and dignity, and choosing how we wanted to represent Pip in our home. The Certificate and fine touches have been beautiful. Paws to Heaven will be our go to should we want to put ourselves through all that heartbreak again. Thank you xoread more
Andrina Becht
03:30 09 Nov 24
Paws to Heaven were absolutely amazing during this really hard time for me. I highly recommend. Everyone that I had contact with was so kind and genuine. The way they made this so much easier for me during this terrible... time made me feel as ease with the process and able to come to terms with what had happened. Thankyou from the bottom of my heart.read more
Kylie Chatman
04:12 06 Nov 24
The loss of an absolutely adored pet is beyond words. I was devastated to say the least, and the very thought of having to part with him for the next part of the process was heartbreaking. He was such a beautiful,... gentle soul, and all I wanted was reassurance that he would be cared for as he lived.From the very moment I contacted Paws to Heaven, I felt their compassion and empathy. I reiterated my concerns around how my special boy would be handled, but Sharon assured me he would be well cared for, with love, respect and tenderness.Through the grief, Sharon was able to put me at ease and she kept in constant contact until he was returned home to me.The service received from my first phone contact, was impeccable. I would highly recommend Paws to Heaven to anyone going through such a difficult transition.Thank you Sharon and team ❤️ 🐾read more
Tere Hibbs
04:10 27 Oct 24
I can’t thank Sharon enough for her kindness and support.Her compassion and assistance in organising the cremation of my cat was reassuring at a very sad time.
Mary Hohns
22:14 13 Oct 24
We had the most wonderful experience using Paws to Heaven and highly recommend them to any pet owner. From the beginning they were very caring and attentive. They were able to pick up our beautiful cat from the vet and... his ashes were hand delivered to our door. The lovely extras were all included including paw and nose prints, microchip and a fur clipping which were an extra charge when I looked into other companies. The care and attention they gave helped make a difficult time more peaceful. Our family love that Marley is still with us in his special box. Our kids were also happy to know that he wasn't burnt in a fire. Thank you so much for everything!!read more
Emma Z
04:26 12 Oct 24
We cannot thank Sharon, Gail and the rest of the team enough for the love and compassion they gave to not just Milly but also to us.Gail came to collect Milly and sat and talked with us, holding Milly’s paw as she did... - that is when we knew we made the right decision with selecting Paws to Heaven - such a genuine and lovely lady.5 stars isn’t enough for the service from Sharon and the team!Once again, thank you!read more
Chris Sharpe
09:09 09 Oct 24
No words can describe how caring, compassionate and understanding Sharon is. She went over and above for our little man and we are so grateful.
Larissa Denysiv
07:18 09 Oct 24
Recently I had to say goodbye to my best friend Skittles. Thankyou Sharon for being so understanding, kind and compassionate in one of the hardest times of my life.
Tara W
00:54 09 Sep 24
Sharon / Paws To Heaven helped us with the aftercare for our beloved cat. They were very compassionate and understanding, gave us space to breathe before having to make specific decisions and requiring payment right... away and we couldn't be more pleased with the memorial box we chose and received. Highly recommend if you are going through one of the worst times of your life as they will support you and ensure your pet gets the care and respect they deserve after they pass.read more
Rose Kroon
06:42 07 Sep 24
Sharon and her team were excellent. Calm, peaceful, respectful and professional. I appreciate their service and highly recommend water cremation to go green whilst still achieving all your needs to remember your... precious pet by.read more
Simon R
03:11 02 Sep 24
If you're reading this, I'm so sorry for your loss. We recently lost our beloved little man, and finding Sharon at Paws to Heaven was a godsend during this difficult time.A word of caution: avoid the large companies... with glossy brochures that your vet may recommend.They often prioritise profits over compassion, and may even receive kickbacks from the vet. Instead, opt for a small, family-owned business like Paws to Heaven. Their personalised, compassionate, and unbelievably kind approach made all the difference for us.We chose water cremation, a beautiful way to say goodbye to our loved one.Not only is Paws to Heaven price-competitive with the larger companies, but they also offer exceptional quality of care and craftsmanship in their memorial boxes – something you won't find elsewhere.Thank you, Sharon, for taking such wonderful care of our Prince. Please continue doing the incredible work you do.read more
Jordan
08:23 31 Aug 24
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Peter Arena
06:26 31 Aug 24
Recently we said goodbye to our life long friend and loving companion. After she went for her eternal sleep, Sharon came to the house to collect her and we were treated with such compassion and kind understanding when... saying our final goodbyes. I had never heard of water cremation but somehow it seemed like the better option compared to traditional methods. We are very grateful to Sharon and her team. I would highly recommend Paws to Heaven. 🐶read more
Kaye Young
06:55 26 Aug 24
If I could give Sharon 10 stars I would! I’ll be forever grateful for the kindness and compassion shown by Sharon and her team after losing my beautiful girl suddenly 2 weeks ago. I was a mess after picking up her... memorial box and certificate today - everything was absolutely beautiful and so perfect. As I said to my brother, Sharon is the most perfect person for a job like this - so kind, gentle and caring.read more
Kiera Hart
10:33 30 Jul 24
Thank you, Sharon and your team, for taking such compassionate care of us during this difficult time. Sharon was incredibly understanding and accommodating, even with our numerous last-minute requests. We truly... appreciate all your support—we couldn't have made it through without you. Thank you for taking such good care of our beloved Rufus for us, and we are deeply grateful for everything you did to honor his memory. Thank you again for everything.read more
Kenneth Chun
04:04 26 Jul 24
Paws to Heaven provided an incredibly compassionate service during a difficult time. Sharon and the team's empathy was evident throughout the entire process. Their communication was clear and respectful, answering all... my questions patiently. They never made me feel like just a customer, but rather someone who was going through a deeply personal loss. I never felt pressured and could focus on grieving the loss of my beloved Jessie. Their compassionate approach and professional service provided much-needed comfort during a difficult time.read more
Letitia Deanne
01:40 23 Jul 24
A wonderful and compassionate group of people. They looked after one of my guinea pigs a couple of months ago. I sadly lost another old girl this week and texted Sharon.She organised collection without needing to... clarify who I was or any of my info. This has taken such a burden off an overwhelming task. Rescuing animals is a joy but can be so hard, these lovely folks have helped so much in making the heartbreaking moments just a little easier. Thank you.read more
Vincent Marshall
01:44 16 Jul 24
Sharon and John from Paws to Heaven did a beautiful job handling our boy Bowie. It was a massive shock losing Bowie. Sharon and John were kind and patient giving us time to decide how Bowie was going to come back to us,... they made the whole process stress free. I wouldn’t send my best friend off any other way. I’m truly grateful for all your work. Thank you 🙏.read more
Nick Mowbray
04:02 22 Jun 24
Thank you to Sharon, Gayle and John for taking care of our beautiful girl Holly. We will never forget your sincere kindness.Linda, Di , Riley and Daisy
Linda Tilson
22:24 15 Jun 24
Cannot recommend this place highly enough. Sharon was incredibly professional throughout the whole process and made grieving the loss of George just that much easier.
Hamish Evans
01:57 15 Jun 24
Thank you for taking such good care of my Mimi.
Skye Joyce
02:00 12 Jun 24
I cannot recommend Paws to Heaven enough to anyone who needs to know that their beautiful fur baby is been treated with love and respect after passing. We had to make the heartbreaking decision to put our Harry to... sleep. When I contacted Sharon at Paws to Heaven, she spoke with me in length with so much compassion and understanding. We wanted the vet to come to the house for Harry and Sharon gave us all the information and contact details for this to happen. On the day Sharon came 45 minutes after the vet so we could have time with him. When she arrived, she just sat with us and Harry while we said our final goodbyes and then wrapped him up in a beautiful blanket just like a baby with Harry's face showing, and handed him back to me so I could hold him and carry him out to the van, where there was a beautiful bed just for him to lay him in. It felt so personal and perfect for us and for Harry. I never want to go through this heartbreak again, but if time heals and Harry brings me another dog, when it is time for them to say goodbye, I would definitely use Paws to heaven again. I can't thank Sharon enough for being the beautiful person she is and for the amazing personal service she offers.read more
Cindy Howard
00:24 07 Jun 24
I would like to thank Sharon and Gail for their amazing assistance and support through this hard time when we lost our little boy. They kept in touch throughout the whole process and were very compassionate. My urn... and certificate are beautiful, and the jewellery pieces will be treasured forever. I highly recommend Sharon and her team.read more
Butterflygirl
23:09 17 May 24
Five stars is not a high enough rating for Paws to Heaven. I recently used their service when our beloved family pet crossed the rainbow bridge. From the first contact made with Sharon the genuine care and service has... been absolutley outstanding. Gayle collected our beautiful labrador, Rusty, the morning after his passing. She was so kind and respectful, particularly as my mum became upset when it was time to say her final goodbye. Communication with Sharon was smooth and non-intrusive during this difficult time. Gently chatting with me to determine our wishes for Rusty's remains. Then Simon returned Rusty to our home, along with two (freshly laundered) blankets that we sent with Rusty. The attention to detail (nose prints - so unexpected) and beauty of Rusty's memorial certificate and timber box are keepsakes we will treasure. Thank you from the bottom of our hearts, Paws to Heaven team, you helped make a very difficult time a little easier to bear. I simply can not recommend this company highly enough.read more
Linda Wall
10:10 13 May 24
Sharon was amazing through the entire process. From the moment we contacted Sharon she was compassionate and made the entire process stress free. The utmost care was taken with our biggie and there was no rush, giving... our family all the time we needed. The care did not stop once she had collected our beloved dog, there were follow up calls to check in and his ashes were delivered home to us in a week. The extra touches like nose & paw prints, clippings of fur and the memorial certificate are keepsakes you don’t think of in the moment, so was really nice to receive. So much thought and care! Through such a hard time, we knew we had made the right choice in paws to heaven.read more
Tyson Lilii
10:16 09 May 24
Thank you for making the grieving process easier knowing General was taken care of with love and compassion.Thank you Sharon for taking my early morning call and being there when you said you would to pick him... up.Thank you for not rushing us and letting us say goodbye to General one last time and for being so understanding and supportive.It was hard for my parents especially my mum, but you gave her piece of mind knowing he was ok and it means more then you know. The way you spoke and your tone of voice was comforting in such a hard time.We can’t thank you enough and General looks greatread more
Malachi Tereva
03:47 04 May 24
We felt so supported during such a difficult time. I would highly recommend Paws to Heaven. Sharon and Simon were so understanding and kind, thank you.
Jessica and Nigel Gadsby
09:02 06 Apr 24
I would like to thank Sharon and her team, such amazing people.They took care of everything when my old girl Dora passed away. Sharon even went out of her way to organise a viewing at the centre for my eldest son to say... his last goodbyes, as he was away at work when she passed. They showed so much empathy and kept in contact the whole time, which assured our family that our old girl was taking care of. Cant thank them enough. Would highly recommend. ❤️read more
Glen Alexander
21:54 22 Mar 24
If I could give 10 Stars I would, highly recommend Paws in Heaven.The first time I rang, Sharon just made me feel at ease at a very hard time, that made my mind up, they stood by their word and keep me updated on the... process from picking up to everything in between to returning my beautiful boy home. Can’t thank you enough.read more
Michelle Newport
07:20 16 Mar 24
I cannot speak high enough of Sharon and her team, they are so professional and show a great deal of empathy! I have used them with my own fur baby! But also highly recommend them to clients at the vet clinic I work at!... They offer a beautiful service , but it is the care and love they have that makes them different to other cremation providers! I would not use anyone else! ❤️read more
Gina Mrowka
02:25 11 Mar 24
My Experience with Paws To Heaven has been absolutely Beautiful. The first time I spoke to Sharon, I knew my Boy was going to be looked after in his final stage of life. I spoke to Sharon a few times & I was so Grief... Stricken & she had the right words that I needed to hear. I won't ever own another pet because it's just to hard but I recommend Paws To Heaven 100% to anyone who needs the compassion the expertise of the end of life for your fur babies. I can't Thank them Enough 💜I wish I had a photo to share of my Beautiful Baby Boy. I wish I could respond to other reviews because we have all had the same experience, I forgot to mention Simon. Thank You 💜read more
wendy towner
10:54 06 Mar 24
Sharon and her husband were a pleasure talk to during this difficult time. I am very happy with the service. The communication was excellent. I would definitely go through them again in the future.
Kate Williams
00:38 23 Feb 24
It’s no coincidence that Sharon and the team at paws to heaven have all 5 star reviews. The service that they provide at such an incredibly hard time is beautiful, heartfelt and compassionate. Sharon made the whole... experience so easy for us and at a time like this, that meant the world. It takes a certain kind of person/people to be in this line of work and I truly believe that from the experience we had, there are no better people to handle such a heartbreaking time than the team at paws to heaven. When Simon came out to bring our girl home he was very caring and answered all our questions and even confirmed for us that when the time comes and our boy crosses the rainbow bridge that they will put our babies together. I know this is a long review and a bit of a ramble but words honestly cannot describe how happy we are with paws to heaven. If you are looking for a sign or a review to help you decide who to use, this is your sign!read more
Dale Bobermien
11:10 20 Feb 24
I don’t know what we would have done without Sharon and her team at Paws to Heaven when our beautiful 19 year old cat Millie passed away recently. From the first phone call they took care of everything in a loving and... respectful way to ensure a beautiful and dignified send-off for our little lady cat. The quality of craftsmanship in our urn, locket and forever stone plaque was perfect and the genuine and caring service provided was greatly appreciated during a tough time. Thanks again 🙂 Mel & Chrisread more
Chris Tsianakas
11:00 18 Feb 24
Ours was an after hours experience. Sharon attended our home within 40 minutes of my phone call to collect our beautiful cat, Missy. Missy had been a part of our lives for over 19 years. Marty returned our girl to us a... few days later in a scatter tube, accompanied with a lovely worded Memorial Certificate along with a clipping of her fur, a paw print and a nose print. Wonderful service and lovely people. Thankyou.read more
Wayne Lyons
04:50 28 Jan 24
Contact Us
Mobile: 0478 103 318
Email: sharon@pawstoheaven.com.au
We will always be here to answer your call, however for those that don’t feel up to a conversation just yet, please feel free to send an email, text or use our online contact form to ask any questions you may have about water pet cremations.
Office Hours and Collection Times
Please call prior to attending the office to ensure someone is at the office to assist you with your requirements (in case we have all been called out).
Our office hours
Monday to Friday: 9:00am to 5:00pm
Saturday: 9:00am to 1:00pm
We are available to take your call 24 hours per day, 7 days a week, however collection services are limited to 7:00am to 5:00pm, 7 days per week.
There is a $85 after-hours fee for any pick up that involves our staff being out after 5pm Monday to Friday, after 1.00pm Saturday and all day Sunday.
🔹 Service Areas – Water Pet Cremation Brisbane
We provide water pet cremation across Brisbane and surrounding areas, including North Brisbane, Moreton Bay, Logan, Ipswich and Redlands. Our caring team offers respectful collection and gentle water pet cremation for families throughout the greater Brisbane region.
If you’re unsure whether we service your suburb, please contact us and we’ll happily confirm availability.
Water cremation is increasingly taking over from the more traditional process of fire cremation as it is a gentler and more ecologically responsible option for those mourning the loss of a loved pet. Water cremation is a slow but natural process that still results in ashes that can be saved in the same way as those from a fire cremation.
At Paws to Heaven, we provide a range of individual water cremation packages to suit your wishes and your budget. These services include the collection of your pet and the ultimate return of the ashes with your choice of urn/memorial box etc, plus a lock of hair, paw print and memorial certificate.
For smaller animals, up to 1kg, we provide our Pocket Pet/Miniature individual water pet cremation service, where the ashes will be returned in your choice of urn/memorial box. This service also includes the collection of your pet and the ultimate return of the ashes with your choice of urn/memorial box etc, plus a lock of hair/feather, paw print/footprint and memorial certificate.
If you would prefer not to have ashes returned to you, then our individual water pet cremation “No Ashes Returned” service is available. This service includes the collection of your loved one and will result in the ashes being dispersed upon our own gardens. There is no pawprint/footprint, hair or memorial certificate with this service.
At Paws To Heaven, we conduct all of our services with the dignity and sympathy you would expect and we guarantee that ashes returned to you are entirely those from your pet.
You might be surprised to discover water pet cremation cost in Brisbane is more affordable than expected, but for those on a tight budget we offer interest free payments with Afterpay, Zippay and VetPay