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Say Goodbye with Compassion and Love

At Paws to Heaven in-home pet euthanasia, we prioritise comfort and compassion during one of the most challenging times for pet owners. We understand that saying goodbye to a beloved pet is a deeply personal and emotional experience, and our mission is to provide a respectful and loving environment for this farewell.

By offering our services in the comfort of your own home, we aim to reduce stress for both you and your pet, ensuring a peaceful and dignified transition. Our team is here to support you with empathy and expertise, helping you honour your pet’s life with the care and respect they deserve.

You deserve a process that is as gentle and stress-free as possible. At Paws to Heaven, we are committed to handling every detail with care and compassion. With just one phone call, we will take care of everything from organising our in-home vets to aftercare of your loved one, allowing you to focus on providing comfort to your beloved pet and cherishing these final moments with your family. Our goal is to support you every step of the way, ensuring a peaceful and calm experience for both you and your cherished companion.

Paws to Heaven in-home pet euthanasia service charge a single fee of $495.  This service is only available with the aftercare provided by Paws to Heaven Water Cremation for your loved one.

Please contact us to discuss your needs:

Phone: 07 3059 9536

Mobile: 0478 103 318

Email: sharon@pawstoheaven.com.au

We will assist with every aspect of the euthanasia planning, clearly explaining each step of the process, including the aftercare. Additionally, we will help you explore options for honouring and remembering your beloved pet.

In-Home Pet Euthanasia

Our Veterinary Team

We work with a select group of highly-trusted professionals across Brisbane who specialise in in-home euthanasia. Each of our veterinarians has been carefully chosen for their exceptional standards and compassionate approach, ensuring your pet receives a calm and respectful farewell. Our experienced vets will guide you and your family through every step of the process, providing clear explanations and support. After your pet has peacefully passed and you have had the time you need to say your final goodbyes, our veterinarian will transport your pet for dignified aftercare.

Dr Audrey

Dr Audrey is an avid animal lover and Veterinarian of 30 years. She is committed to making this difficult process a little easier and to create peaceful memories rather than those of distress. Whether it’s on the couch, in their bed or under their favourite tree, Audrey provides an empathetic pathway for you to farewell your pet with dignity, peace and comfort.

Dr Esther

Dr Esther BVSc (Hons) BBus, a well respected and experienced Vet who specialises in Euthanasia and Palliative Care. Esther understands that this is one of the most difficult decisions you will ever have to make and will give you the support and advice during this heartbreaking time. Esther is passionate about being able to provide this service at home where you and your pet are most comfortable and will tailor this experience for your pet’s needs with a highly personalised and caring approach.

Dr Sarah

Dr Sarah graduated with honours in Veterinary Science from the University of Queensland and began her career in general practice. She later transitioned to at-home veterinary services, driven by the belief that pets thrive in the comfort of their own environment. With a lifetime of pet ownership and extensive academic experience, Dr Sarah has developed a profound appreciation for the human-animal bond and the vital role animals play in our lives. She is dedicated to offering a compassionate experience for your beloved pet, ensuring they receive the calm and peaceful farewell they deserve.

Dr Jenny

Dr Jenny, BVSc (hons) MANZCVS graduated from The University of Queensland in 1998. Jenny has a deep commitment to ensuring that a home visit is as relaxed and comfortable and as free from stress as possible, and believes that a home vet visit is never more important than at the end of a beloved pet’s life.

Frequently Asked Questions

1. How do I know when it’s time?

Many pet owners wrestle with this decision and often experience feelings of doubt and guilt, regardless of their choice. While each situation is unique, there are some key factors that can help guide you in making a more informed decision about euthanasia in conjunction with your Vet.

Click here for a Pet Quality of Life tool that gives some objective guidance on assessing your pet’s wellbeing.

2. Why might in-home euthanasia be the right option?

Choosing in-home euthanasia for your pet offers several significant benefits for your pet and you and your family:

  • Comfort and familiarity: Your pet will remain in a familiar and comforting environment, surrounded by their favourite people and belongings. This can help reduce stress and anxiety.
  • Peaceful setting: In-home euthanasia provides a calm atmosphere, free from the unfamiliar clinical environment of a veterinary clinic. This setting can help make the experience more peaceful for both your pet and your family.
  • Emotional support: Being at home allows you and your family to grieve in a private and supportive setting. You have the space to say your goodbyes and reflect on your pet’s life without the added stress of traveling or waiting in a clinic.
  • Convenience: The logistics of Paws to Heaven in-home euthanasia are straightforward. With just one phone call, our team will handle all the arrangements, allowing you to focus on your pet and your family.

Choosing in-home euthanasia ensures that your pet’s final moments are as comfortable and loving as possible, providing a dignified farewell.

3. What should I expect during the in-home euthanasia visit?

Our vet will arrive at the agreed time and provide you with a full description of the process and answer any of the questions you may have.

When you are comfortable to proceed, your pet will be provided with sedation to ensure they are comfortable and sleepy within a few minutes.

Then, when you are ready, the vet will administer the required dose of anaesthetic to allow your pet to pass.

After the vet has ensured your loved one has passed, you will be given the time you need alone with your pet.

Once you and your family have said their final goodbyes, the vet will transport your pet for after care.

The entire visit is likely to last between 30 to 60 minutes.

4. What happens if the vet arrives and after examination, it is decided that there may be an alternative to euthanasia at this point?

If the vet determines there is perhaps some palliative care or medications that may give both owner and pet some more valuable time with their loved one, at this point you will only be charged for a vet palliative care appointment at a cost of $120 (this does not include any medications etc).

5. Should my children and other pets be there?

The decision to have children and other pets present during the euthanasia process is a personal one and depends on your family’s preferences and your pet’s needs. Some of the matters you should consider are:

Children: If you choose to have children present, it’s important to prepare them by explaining the situation in a gentle and age-appropriate manner. Being present can provide closure and help them understand the cycle of life and loss and also be comforting for your pet. However, if you feel it might be too distressing for them, it’s perfectly okay to make alternative arrangements for them during this time.

Other pets: Including other pets in the process can help them understand that their companion is no longer with them. However, if your other pets are particularly anxious, stressed or excited by new experiences, it might be better to keep them in a separate area. Our vet can offer advice on how to manage this situation based on your pets’ individual temperaments.

Ultimately, the choice should be guided by what you believe will provide comfort for both your family and your pets. We’re here to support you in making the decision that best suits your needs and those of your beloved companion.

6. What happens if my pet passes away before you arrive?

Should your pet pass away before our arrival, we ask that you cancel your appointment with us immediately. If it is less than 30 minutes prior, there will be a $100 cancellation fee as the vet will already be on their way to your home and they need to be paid for their time/travel costs. We will then organise for Paws to Heaven to come and collect your loved one as soon as possible. Please note that if it is out of hours, there will be a $75 after hours fee.

7. Why Paws to Heaven in-home euthanasia?

Everything we do at Paws to Heaven is built on the foundations of trust, compassion and gentle dignity for your pet.

Since 2021, we have been trusted by thousands of Brisbane families when their sad time has come, to deliver a service designed to ease a difficult and emotional period in their lives.

All of our partner vets are professionals who we trust, and who share the dedication to exceptional care that families have come to expect from Paws to Heaven. When you make that phone call to us, you are dealing with an individual that will be directly involved in your pet’s aftercare, not just a call centre agent. This personal touch allows us to offer a level of service and support that we are truly proud of.

8. What happens after my pet has passed?

You and your family will be given the privacy and time you need to say your final farewell before your vet transports your pet for after care.

The Paws to Heaven team will let you know when your loved one is in their care and they will guide you through the process of Water Cremation and help you select the appropriate memorial for your needs.

9. What is you service area?

Paws to Heaven services the Greater Brisbane region. Call us to discuss your location if you are unsure. If you are outside of our standard service area, we may still be able to assist or help you locate an appropriate and qualified provider.

10. How much will in-home euthanasia cost?

Paws to Heaven in-home pet euthanasia service charge a single fee of $495, which includes the following:

  • Pre-euthanasia planning and scheduling service
  • Pet quality of life support and guidance
  • Vet attendance and medication
  • Vet transport of your pet for after care

Additional fees may be incurred for services outside our regular hours, however will fully disclose the total cost before proceeding.

We also have a broad range of after care and memorial options to select from. These costs vary depending on your chosen package, but all options include individual water cremation and start at:

  • $315 if you do not want the ashes returned to you, or
  • $370 for ashes returned to you (price depends on weight of pet).

Click here to view the full range of memorial options and pricing.

11. What is water cremation?

Water cremation is not a burning process. It is a very gentle, eco-friendly alternative to traditional pet fire cremation or burial. We use a combination of gentle water flow, warmth and natural alkalis in our clean and peaceful facility, to accelerate the natural processes that would occur after a burial. The remaining ashes are the same as what would be achieved from a traditional fire cremation, however there is no pollution produced and 95% less energy is used.

Click here for more detailed information on water cremation.

12. How do I deal with grief?

Dealing with grief after the loss of a beloved pet can be incredibly challenging, after all, they were a member of your family. It’s important to give yourself the time and space to heal. Here are some steps that might help you navigate this difficult period:

  • Allow yourself to grieve: Understand that it’s natural to feel a range of emotions, from sadness and anger to relief and guilt. Give yourself permission to experience these feelings and recognise that grieving is a personal process with no set timeline.
  • Seek support: Reach out to friends, family, or support groups who understand the bond you had with your pet. Talking about your feelings can provide comfort and help you process your emotions.
  • Honour your pet’s memory: Create a meaningful tribute to your pet, whether through a memorial, a photo album, or a special ritual. Celebrating their life and the joy they brought you can be a comforting way to remember them.
  • Take care of yourself: Grieving can be physically and emotionally draining. Ensure you’re taking care of your own wellbeing by eating well, getting enough rest, and engaging in activities that bring you comfort and relaxation.

Remember, healing from the loss of a pet takes time, and it’s important to be gentle with yourself as you navigate this journey.  We have compiled some further resources that may assist you:

Water Pet Cremation Brisbane – Service Options and Pricing

We offer you peace of mind by collecting your pet from your home or vet practice.
We offer a personal and dignified service for your loved one before returning your pet’s ashes back home to you or your vet practice.
We will be there to provide support every step of the way.
We can accommodate a range of pets from small animals/pocket pets (up to 1kg) up to 60kg.

Saying farewell to your beloved pet should not be a financial burden.
We offer Afterpay and Zip Pay which provide flexible, interest free payment options.

Contact Us

Phone: 07 3059 9536

Mobile: 0478 103 318

Email: sharon@pawstoheaven.com.au

We will always be here to answer your call, however for those that don’t feel up to a conversation just yet, please feel free to send an email, text or use our online contact form to ask any questions you may have about water pet cremations.

Office Hours and Collection Times

Please make an appointment to ensure someone is at the office to assist you with your requirements. Our office hours are:
Monday to Friday:  9:00am to 5:00pm
Saturday:  9:00am to 1:00pm

We are available to take your call 24 hours per day, 7 days a week, however collection services are limited to 7:00am to 6:15pm, 7 days per week.

Service Areas

We are located in Brisbane, Queensland and our collection services cover the Greater Brisbane area. If you live outside these areas, please give us a call to discuss. Services beyond these areas can be completed via arrangement although additional fees may apply.

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